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4SUC6 : "Share your goals"

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Details for Genesys
PropertyValue
NameGenesys
DescriptionGenesys Workforce Management provides optimal schedules across multi-skilled agents who may handle customer interactions involving different media types. Agent working rules, preferences, skills, proficiency, customer segments, historical trends ...
Filenamegenesys_intro.pdf
Filesize2.93 MB
Filetypepdf (Mime Type: application/pdf)
Creatoradmin
Created On: 12.12.2007 00:13
ViewersEverybody
Maintained by
Hits194 Hits
Last updated on 12.12.2007 00:14
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