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Mission
With its broad and professional services 4SUC6 wants to make a major contribution to the overall health of Contact Centers by creating more Trust, Simplicity and Happiness. |
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In order to survive in a world with a free market economy, organizations should continue to put their efforts into "Profit Increase". In general this ambition require enormous efforts of "Human Capital".
Unfortunately, the definition and communication of strategic objectives to the workplace often are inadequate. The focus on input rather than on output is often the consequence. This results in confusion among employees with regard to the expectations of the employer. |
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 Bastiaan J. Hoogink, Business Designer Performance Intelligence
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During my career as a manager in business services my fascination with the interplay between man, organization, process and infrastructure has continually grown. It is fascinating to observe and analyze the role and conduct of the man in the position of "performer". The combination of years of experience, intensive explorations and my passion has resulted in a strong personal vision of Performance Management, or rather, Performance Intelligence.
In my partner Maxim, I have found a special "partner in philosophy" who has the special gift to translate ideas models into a infrastructural environment.
I invite anyone who is interested in sharing ideas with me in the discipline of "Performance Intelligence" to contact me!
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 Maxim Ivashkov, ICT Designer Performance Intelligence
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My personal design in the field of modeling process has ultimately led to a great interest in the field of Performance Management.
Processes of decisionmaking within enterprises are reflected in reports. These provide insights and input to desirable adjustments to policy and strategy with positive results for human and organization as a result.
In my experience Performance Management is missing the required intelligence. Therein lies the biggest challenge for me. Intelligence within Performance Management is reflected in the following items:
- Advice on desired decisionmaking
- Differentiation into various dimensions
- Performance benchmarking
- Quantification of criteria of conduct
- The right link with a reward system
Take advantage of our knowledge, experience and commitment and make the step from Performance Management to Performance Intelligence possible. High performance of your department or company can only be achieved by a strategic approach from four angles. My business partner, Bastiaan, deals with the design of your organization and the people within the culture. I take the processes and ICT for my account.
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